The Client: HR Consulting Firm
This HR consulting firm specializes in helping job seekers secure new roles. They coach clients on resumes, interview skills and workplace etiquette to set them up for success. The firm has a team of coaches who collaborate to provide comprehensive consulting services.
The Challenge: Coordinating a Remote Consultant Team
With coaches working remotely across different time zones, it became difficult to align on client action plans. Email chains would become convoluted trying to loop in multiple consultants. Scheduling follow ups and tracking progress fell through the cracks. They needed a better way to collaborate.
The Solution: Truehost Business Email and Calendar
Key features that enabled seamless teamwork:
- Shared mailboxes – Assign client mailboxes so all consultants can communicate
- Group conversations – Avoid long email chains by bringing all members into one thread
- Shared calendar – View availability and schedule client meetings as a team
- Whiteboard for notes – Collaborate on client action plans in real-time
With Truehost Business Email, coaches could work together in each client mailbox. The calendar let them schedule follow ups and track progress. The whiteboard became their virtual conference room to align on coaching strategy.
The Results: More Cohesive and Productive Consultant Team
Since adopting Truehost, the HR consulting firm has seen:
- Improved consultant alignment – Better collaboration through shared mailboxes and whiteboard
- More efficient communication – Group conversations keep everyone on the same page
- Enhanced client coordination – Shared calendar improves scheduling and follow-through
- Higher client satisfaction – More cohesive consulting approach provides better service
The Verdict: Truehost Fuels Seamless Teamwork
“Collaborating remotely as a consulting team was a constant struggle. Truehost gave us the tools to work together effortlessly so we can focus on delivering great service to our clients.” – Founder
For professional service firms with distributed teams, Truehost provides the inbox, calendar and whiteboard features needed to drive team alignment and collaboration. The integrated suite enables continuous and seamless teamwork no matter where consultants are located.