Learnsoft Beliotech Solutions is a software development company that provides software products to help businesses optimize their processes and realize ROI. However, the company faced obstacles from unreliable cloud computing providers that led to untimely support and frustration. By partnering with CloudPap, Learnsoft gained access to managed databases and flexible 24/7 support that enabled the business to deliver more value to customers.
The Challenge: Unreliable Cloud Computing Hampered Service Delivery
As a software provider, Learnsoft’s goal is to enable businesses to focus on core operations while they handle process flows and automation. However, the company struggled with cloud computing services that were unreliable and difficult to get timely support from.
Specific pain points included:
- Unreliable cloud providers causing service failures
- Delayed and difficult to access support
- Platforms lacking database compatibility needed for software products
These challenges meant the company couldn’t deliver the reliable and timely service their customers needed. The lack of database support also limited the software products they could develop and provide.
The Solution: Managed Databases & Support from CloudPap
To enable better service delivery, Learnsoft sought a cloud provider with reliable infrastructure and database support. CloudPap offered the ideal solution with:
- Managed Databases
- MySQL and PostgreSQL database support
- Automated database setup and management
- 24/7 Support
- Flexible access to support anytime
- Reliable Infrastructure
- Robust network of global data centers
For Learnsoft, the PostgreSQL databases were crucial for handling the large, complex data systems required by their software products. And with automated database setup, they could deploy faster.
Round-the-clock access to support eliminated frustrations from delayed responses. The Learnsoft team got help when needed to resolve issues quickly.
The Results: Improved Customer Service & Revenue Growth
Since partnering with CloudPap, Learnsoft has transformed their business by delivering more reliable and better service to customers.
- Software products deployed faster: Automated databases enabled quicker deployments
- Improved customer service: Issues resolved quickly with 24/7 support
- Increased uptime: Reliable infrastructure avoids service failures
- Growing revenue: Happier customers and ability to deliver more software products
For Learnsoft, moving to CloudPap provided the database compatibility and uninterrupted support needed to take their business to the next level. Their customers are more satisfied, leading to growing revenue.
“Deploying on CloudPap gives our business the reliability we were seeking as it helped us avoid service failure and its associated costs such as loss of revenue. This has made our customers happy with our services and hence the growing revenue in our business.” – Learnsoft
Reliable cloud computing is crucial for modern software companies. With the right provider like CloudPap, businesses like Learnsoft can focus on delivering value to customers and drive growth.